Returns and exchanges

Return of the order

 

In order to return the products, you must contact the web through the email hello@ixcor.es; to indicate your willingness to return the order for the reasons you consider convenient.

In any case, the products have to be in perfect condition and with the original packaging also in perfect condition.

The User will be informed and the return and collection procedure will be agreed, the User must attach a copy of the invoice received with the order

Once verified that the products are in perfect condition, will proceed to refund the total amount to the bank account designated by the user; discounting the shipping costs that will be charged to the user regarding the return shipment; and covering the website those corresponding to the expenses of the initial shipment; Except for the products have defects that will be covered by SCOR EQUIP SL in its entirety.

SCOR EQUIP SL, reserves the right not to reimburse the total amount of products that have been used, damaged or missing in the package sent back; communicating to the USER.

 

 

Withdrawal

 

In accordance with the rules of defense of consumers and users, once the purchase is made, the user has 14 calendar days to exercise the right of withdrawal from shipment by SCOR EQUIP SL.

The user must contact through the following email hello@ixcor.es, stating that he wants to exercise his right of withdrawal. At this time, the User will be informed of the procedure to make the return.

In any case, in order to exercise this right it is necessary that the product is in correct condition and the invoice received with the order is attached. Once verified that the products are in perfect condition, will proceed to refund the total amount to the bank account designated by the user; discounting the shipping costs that will be charged to the user regarding the return shipment; and covering the website those corresponding to the expenses of the initial shipment.

Once the period of 14 calendar days has expired, SCOR EQUIP SL does not accept returns for withdrawal in the products purchased.